At Nyxden, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or make a purchase from our website: https://nyxden.com/

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to provide you with a smooth and secure shopping experience. This may include:

  • Personal details: Name, email address, phone number, and shipping address.
  • Payment information: Processed securely through trusted payment gateways — we do not store your full card details.
  • Order details: Products purchased, order number, and transaction history.
  • Technical data: IP address, browser type, device information, and cookies for analytics and security.

We do not store your full card details on our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you about your purchase, delivery, or customer support request

  • Improve our website, products, and services

  • Send promotional updates if you have agreed to receive them

  • Prevent fraud and protect secure transactions

  • Follow legal and business requirements

3. Protecting Your Data

Your security matters to us. Nyxden uses SSL encryption and trusted payment systems to help protect your personal information.

Only authorized team members and trusted service providers can access customer data when needed to complete orders, manage deliveries, or provide support.

4. Cookies

We use cookies to improve your browsing experience and website performance. Cookies may help us:

  • Remember your preferences and cart items

  • Improve website speed and usability

  • Understand visitor behavior through analytics

  • Support marketing and advertising performance

You can disable cookies in your browser settings, but some website features may not work properly without them.

5. Third-Party Services

We may share limited information with trusted third-party services that help us run our business, such as:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics and marketing tools

These third parties only receive the information needed to perform their services and are expected to protect your data.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of incorrect information

  • Request deletion of your personal data where applicable

  • Withdraw consent from marketing communications at any time

  • Ask how your personal data is being used

To exercise these rights, please contact us at: support@nyxden.com

7. Data Retention

We keep your personal information only for as long as necessary to process orders, provide customer support, meet legal requirements, resolve disputes, or maintain business records.

When your data is no longer required, we securely delete or anonymize it.

8. Updates to This Policy

Nyxden may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

The latest version will always be available on this page.

9. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us:

📧 support@nyxden.com
🌐 https://nyxden.com/