Welcome to Nyxden. These Terms of Service explain the rules and conditions for using our website and purchasing products from our online store.

By accessing our website or shopping from https://nyxden.com/, you agree to the Terms stated below.

1. General Information

This website is operated by Nyxden. Throughout the site, the terms “we”, “us”, and “our” refer to Nyxden.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page regularly for updates.

2. Online Store Terms

You must be at least the age of majority in your country or state to use our website or make a purchase.

You agree not to use our products or website for any illegal, harmful, or unauthorized purpose. Any breach of these Terms may result in termination of your access to our services.

3. Product Availability & Pricing

All products are subject to availability.

Nyxden reserves the right to modify, update, or discontinue any product without prior notice. Product prices may change at any time.

If an item you ordered is out of stock, unavailable, or oversold, we may cancel the order and issue a full refund.

4. Order Processing & Shipping

Orders are typically processed and shipped within 2–10 business days after purchase.

Nyxden offers free shipping on orders placed through our website.

Delivery times may vary depending on your location, courier service, customs process, and other factors outside our control.

Once an order has been shipped, Nyxden is not responsible for lost, stolen, delayed, or undelivered packages. If your tracking shows as “delivered” but you have not received your order, please contact the shipping carrier directly to open an investigation.

For order or shipping support, please contact us at: support@nyxden.com

5. Returns & Refunds

We accept returns within 14 days of receiving your order if the item is faulty or damaged.

Returned items must be in original condition, unused, unworn, and with tags attached.

We do not accept size swaps, exchanges, or returns on sold-out products.

Return shipping costs are the customer’s responsibility unless stated otherwise. Full details are available in our Return & Refund Policy.

6. Payment & Billing

All payments are processed securely through trusted payment gateways.

You agree to provide accurate billing, shipping, and contact information when placing an order.

Nyxden reserves the right to cancel any order if fraudulent, suspicious, or unauthorized activity is detected.

7. Intellectual Property

All content on this website, including text, graphics, logos, product images, designs, and branding, belongs to Nyxden and is protected by copyright and intellectual property laws.

You may not copy, reproduce, sell, or use any content from our website without prior written permission.

8. Limitation of Liability

Nyxden is not liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

We do not guarantee that our website will always be available, error-free, or uninterrupted.

9. Governing Law

These Terms of Service are governed by and interpreted according to the laws of UK.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

📧 support@nyxden.com
🌐 https://nyxden.com/